In Outlook Web App (OWA), we cannot recall the email. Furthermore, if the email was sent via the OWA, it cannot be recalled via OWA or Outlook client. If the email was sent via the Outlook client, double click to open that email in the sent items folder, click File Resend & Recall recall this message. (In Microsoft 365, single item recovery is enabled by default when a new mailbox is created.) After the deleted item retention period expires, the message is marked for permanent deletion and will be purged from Microsoft 365 the next time that the mailbox is processed by the Managed Folder assistant. Messages can only be recalled from other Uwindsor Office 365 users, not external accounts or student UwinGmail account. Messages can only be recalled if they have not been read. The user from whom you are recalling the message must be using Outlook for Windows, and have Outlook open at.
Steps to Recall an Email in Outlook 2016
Recalling an email in Outlook 2016 allows you to retrieve and replace an email that has already been sent. Here are the steps to do it:
- Go to your Sent Items folder. You can access this in the folder pane on the left side of the Outlook window.
- Open the email that you wish to recall. Ensure you double-click on the message and that it opens. Simply having the message on the reading pane won’t enable you to recall it.
- Once you have the email open, head to the Message tab and select Actions. A menu will pop up and you will then have to select the Recall This Message option.
- Two options will appear, “Delete unread copies of this message” and “Delete unread copies and replace with a new message”. Select which option applies to your situation and then click OK.
- If you’re replacing a message, write the message and hit Send once you’re satisfied with it.
It’s worth noting that recalling emails don’t always work. If your attempt at recalling an email has failed, you will receive a notification from Outlook stating so. If this happens to be a familiar case for you, then you may want to look into taking precautions in the future.
-->Email revocation is offered as part of Office 365 Advanced Message Encryption. Office 365 Advanced Message Encryption is included in Microsoft 365 Enterprise E5, Office 365 E5, Microsoft 365 E5 (Nonprofit Staff Pricing), Office 365 Enterprise E5 (Nonprofit Staff Pricing), and Office 365 Education A5. If your organization has a subscription that does not include Office 365 Advanced Message Encryption, you can purchase it with the Microsoft 365 E5 Compliance SKU add-on for Microsoft 365 E3, Microsoft 365 E3 (Nonprofit Staff Pricing), or the Office 365 Advanced Compliance SKU add-on for Microsoft 365 E3, Microsoft 365 E3 (Nonprofit Staff Pricing), or Office 365 SKUs.
This article is part of a larger series of articles about Office 365 Message Encryption.
If a message was encrypted using Office 365 Advanced Message Encryption, and you are a Microsoft 365 admin or you are the sender of the message, you can revoke the message under certain conditions. Admins revoke messages using PowerShell. As a sender, you revoke a message that you sent directly from Outlook on the web. This article describes the circumstances under which revocation is possible and how to do it.
Encrypted emails that you can revoke
Admins and message senders can revoke encrypted emails if the recipient received a link-based, branded encrypted email. If the recipient received a native inline experience in a supported Outlook client, then you can't revoke the message.
Whether a recipient receives a link-based experience or an inline experience depends on the recipient identity type: Office 365 and Microsoft account recipients (for example, outlook.com users) get an inline experience in supported Outlook clients. All other recipient types, such as Gmail and Yahoo recipients, get a link-based experience.
Recall Email In Office 365 Mac
Admins and message senders can revoke messages that are encrypted using encryption applied directly from Outlook on the web. For example, messages encrypted with the Encrypt Only option.
Recipient experience for revoked encrypted emails
Once an email has been revoked, the recipient receives an error when they access the encrypted email through the Office 365 Message Encryption portal: 'The message has been revoked by the sender'.
How to revoke an encrypted message that you sent
To revoke an encrypted message that you sent, complete these steps
- In Outlook on the web, in your Sent folder, browse to the message you want to revoke.If the mail is revocable, you'll see the 'Remove external access' link at the top of the message.
- Click Remove external access to revoke the message.The message shows that its status is revoked.
How to revoke an encrypted message as an administrator
Microsoft 365 administrators follow these general steps to revoke an eligible encrypted email:
- Get the Message ID of the email.
- Verify that you can revoke the message.
- Revoke the mail.
Step 1. Obtain the Message ID of the email
Before you can revoke an encrypted mail, gather the Message ID of the mail. The MessageId is usually of the format:
![How do i recall an email in office 365 How do i recall an email in office 365](/uploads/1/1/7/8/117837066/716731757.png)
Recall An Email Message In Office 365
There are multiple ways to find the Message ID of the email that you want to revoke. This section describes a couple of options, but you can use any method that provides the ID.
To identify the Message ID of the email you want to revoke by using Message Trace in the Security & Compliance Center
Recall An Email In Office 365
- Search for the email by sender or recipient using New Message Trace in Security & Compliance Center.
- Once you've located the email, select it to bring up the Message trace details pane. Expand More Information to locate the Message ID.
To identify the Message ID of the email you want to revoke by using Office Message Encryption reports in the Security & Compliance Center
- In the Security & Compliance Center, navigate to the Message encryption report. For information on this report, see View email security reports in the Security & Compliance Center.
- Choose the View details table and identify the message that you want to revoke.
- Double-click the message to view details that include the Message ID.
Step 2. Verify that the mail is revocable
To verify whether you can revoke a message, check whether the Revocation Status field is visible in the Encryption report, in the Details table in the Security & Compliance Center.
To verify whether you can revoke a particular email message by using Windows PowerShell, complete these steps.
- Using a work or school account that has global administrator permissions in your organization, start a Windows PowerShell session and connect to Exchange Online. For instructions, see Connect to Exchange Online PowerShell.
- Run the Get-OMEMessageStatus cmdlet as follows:This command returns the subject of the message and whether the message is revocable. For example,
Step 3. Revoke the mail
Once you know the Message ID of the email you want to revoke, and you have verified that the message is revocable, you can revoke the email using the Security & Compliance Center or Windows PowerShell.
To revoke the message using the Security & Compliance Center
- Using a work or school account that has global administrator permissions in your organization, connect to the Security & Compliance Center.
- In the Encryption report, in the Details table for the message, choose Revoke message.
To revoke an email by using Windows PowerShell, use the Set-OMEMessageRevocation cmdlet.
- Using a work or school account that has global administrator permissions in your organization, Connect to Exchange Online PowerShell.
- Run the Set-OMEMessageRevocation cmdlet as follows:
- To check whether the email was revoked, run the Get-OMEMessageStatus cmdlet as follows:If revocation was successful, the cmdlet returns the following result: